You may return most new, unopened items within 28 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You have 14 days from delivery to notify us about your return.
You should expect to receive your refund within 14 days of us receiving the goods back, however, in many cases you will receive a refund more quickly.
If you need to return an item, please Contact Us within 14 days of receiving your purchase providing your order number and details about the product you would like to return. We will usually respond within 48 hours with instructions on how to return items from your order.
We currently ship to the UK and Ireland only.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Shipping & Returns